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The One Stop Shop
The Government of Lesotho launched the One Stop Shop for Business in September 2007.The OSS brings together a streamlined and integrated suite of services for businesses and investors. Services include Trading and Manufacturing Licences, Import and Export Issuances, Residency Visas and Work Permits
Situated on the first floor of the Ministry of Trade and Industry, Cooperatives and Marketing (MTICM) building on Kingsway, the OSS is centrally situated in Maseru to offer businesses easy access to Government services.
(Telephone 22320584)

Business Licensing

Licences are issued through the ONE STOP SHOP located at Kingsway Street, Maseru (P.O. Box 747, Maseru Tel: 22320584) as well as the local offices of Ministry of Trade and Industry, Cooperative & Marketing. You may contact these for clarification of the above rules. A full list of these offices is shown below:

Mafeteng Tel: 22700373
Quthing Tel: 22750269
Qacha’s Nek Tel: 22950252
Mokhotlong Tel: 22920284
Botha Bothe Tel: 22460277
Leribe Tel: 22400266
Berea, Tel: 22500516
Thaba-Tseka Tel: 22900217
Mohale’s Hoek Tel: 22785399

For those businesses in Maseru District, Licenses are issued by following the steps detailed below.

  1. First, find out if need a license. If you do, after interview collect the brochure which sets out the rates and rules, other documents you need and the license application form.
    • MTICM002 License Application Form
    • Annex A1 Licensing Notes - English
    • Annex A2 Licensing Notes - Sesotho
  2. Complete the form and attach the other documents you need to have
  3. Submit your application and documents to the OSS Licensing Desk. Officer will enter in your information and inform you of when you should return.
  4. Return to the OSS on the nominated day
  5. Go to the Accounts Counter to pay your License Fee
  6. Officer enters in the receipt details and generates your License. The License will indicate your unique License Number, validity period as well a change of information form on the back.

Exporting

Individuals exporting goods valued above M5,000 are required to complete the SAD500 document and submit to South African Revenue Services at the border.
Individuals exporting goods outside of SACU are required to come into the OSS and proceed through the following steps.

  1. From the OSS download the “OSS Export Utility” (100MB) this will allow you to complete all forms at the convenience of your own office. Alternatively the OSS has public terminal that can be used to compete the electronic form.
  2. Register as an OSS User thus enabling you to log onto the OSS public computers. Once registered you will receive a unique user ID and password.
  3. Complete the Universal Data Form using the OSS Export Utility, instructions on how to install and use the utility are included (Export Utility Manual)
  4. Once completed, return to the OSS and log onto to the public computer, to create a file an upload your export information.
  5. Pressing “Generate” on the system will print out the Exchange Control (F178) document as well as a request for an inspection.
  6. Once you have got you Exchange Control document endorsed by the Bank and the LRA Customs inspection done, return to the OSS and complete additional fields in the system (Public interface)
  7. Once all the information is entered, press “Send” and report to the Export Visa Desk at the OSS.
  8. The officer will check the application and if everything is in order, you will be issued with the export visa and all export documents on the spot.
 
 
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